Europe ⇄ Africa Made Simple

Update

Pickup coverage expanding in France, NL & LU. Tell us where you need service.

Get in Touch With Auguste IMS

Whether you’re booking a shipment, tracking a parcel, or need assistance with customs and logistics, our team is here to help you every step of the way.

Address

Visit us at our main office location

Louise, 1050 Brussels, Belgium

Phone

Call us for immediate assistance

+1 (123) 456-7890

Email

Send inquiries via email for support

support@augusteims.com

Contact Details

Reach out to our friendly team through your preferred method, whether it’s a quick message, a phone call, or a form submission.

Email

support@augusteims.com

Phone

+32 473 30 22 19

Office

Louise, 1050 Brussels, Belgium

Working Hours

Monday – Saturday | 08:00 AM – 06:00 PM

Location

We’d Love to Hear From You

With offices and partners across Europe and Africa, Auguste IMS ensures proximity wherever you are. From Brussels to Dakar, our teams are here to serve you.

Belgique

Chau. Maieur Habils 123B, 1430 Rebecq

Luksemburg

Luksemburg address here

France

Paris

France

Marseille

Sénégal

Dakar

Guinée

Conakry

Côte d'Ivoire

Abidjan

Our locations

Visit Our Offices

Find us at these locations.

Brussels (HQ)

45 Avenue Louise, 1050 Brussels, Belgium

Amsterdam

1016 BX Amsterdam, Netherlands

Paris

Rue de Bercy, 75012 Paris, France

Dakar (Hub)

Route de l’Aéroport, Dakar, Senegal

Shipments made Simple

Ready to Send Your Parcel?

Book your shipment in just a few clicks — no account required. Transparent pricing, reliable pickup, and secure delivery between Belgium and Senegal.

Prohibited and Restricted Goods – Auguste IMS

The following items are strictly prohibited from shipment via Auguste IMS, unless otherwise stated with specific prior authorization and official documentation.

1. Food and Agricultural Products
  • Fresh or perishable products not compliant with EU sanitary regulations.
  • Meat, fish, dairy products, and products of animal origin (e.g., honey) without valid Sanitary Certificate and Phytosanitary Certificate issued by competent authorities.
  • Plants, seeds, soil, and plant-based products without a Phytosanitary Certificate.
  • Non-processed meat or fish.
  • Certain fruits, vegetables, and dairy products originating from third countries without proper veterinary certificates.
  • Large quantities of foodstuffs without import licenses.
2. Medicines and Health Products
  • Medicines without a valid prescription, where legally required.
  • Non-authorized or non-licensed medicines (not approved by the European Medicines Agency (EMA) or equivalent body).
  • Counterfeit, falsified, or unregistered medical products.
  • Non-CE compliant health products, cosmetics, and perfumes.
3. Dangerous and Hazardous Materials
  • Explosives, fireworks, ammunition, flares, or related items.
  • Gas cylinders, propane tanks, and compressed gas containers.
  • Flammable or toxic liquids and solids (paints, solvents, chemicals, fuels, adhesives, etc.).
  • Substances containing banned materials (e.g., lead, mercury, asbestos, radioactive elements).
  • Hazardous waste, industrial waste, used batteries, and chemical residues.
  • Corrosive, oxidizing, or infectious substances as defined by ADR/IATA transport regulations.
4. Counterfeit and Intellectual Property Violations
  • Counterfeit branded goods (clothing, accessories, electronics, cosmetics, etc.).
  • Pirated or non-CE compliant electronic devices.
5. Money, Valuables, and Financial Instruments
  • Cash exceeding €10,000 (or equivalent in foreign currency) unless declared to customs with an official declaration form.
  • Precious metals (gold, silver, platinum) and precious stones, unless accompanied by a valid invoice and prior approval.
  • Negotiable instruments such as bearer bonds, checks, and securities, unless specifically authorized.
6. Weapons, Military Equipment, and Explosives
  • Firearms, ammunition, explosives, and war materials without specific government authorization.
  • Replica or deactivated firearms, unless accompanied by required certification.
  • Military-grade equipment subject to export restrictions.
7. Drugs and Illegal Substances
  • Narcotics, drugs, psychotropic substances, and derivatives, regardless of form.
  • Precursors used in the manufacture of narcotics.
8. Environmental and Protected Species
  • Products from protected animal or plant species, in accordance with the CITES Convention.
  • Items made from ivory, tortoise shell, exotic skins, or similar.
  • Endangered species (fauna and flora) and their derivatives.
9. High-Value Shipments
  • Shipments with a declared value exceeding €25,000 without a valid purchase invoice and prior written approval from Auguste IMS.
10. Restricted Items (Require Prior Authorization)
The following items may be shipped only with prior written authorization and relevant permits:
  • Alcohol and tobacco products (subject to duty and excise licenses).
  • Certain electronic equipment (subject to CE and EU compliance standards).
  • Large shipments of food or beverages (subject to import/export licenses).
11. Motorized Vehicles and Engines
  • Vehicles, motorcycles, quads, and similar motorized equipment must be completely emptied of fuel before shipment.
  • The shipper must sign a declaration confirming:
    1. The fuel tank is empty.
    2. No personal belongings are stored inside the vehicle.
    3. The shipper is the legal owner of the vehicle or has written authorization from the owner (power of attorney).
  • Required documents: Vehicle registration certificate (carte grise), owner’s ID, and where applicable, authorization from the legal owner.

Final Disclaimer
  • The customer remains solely responsible for the content of their shipment and the accuracy of the information provided.
  • Auguste IMS reserves the right to refuse, detain, destroy, or hand over to customs any shipment containing prohibited or improperly declared items, without liability for delay, loss, or damages.
  • By validating a shipment, the customer acknowledges having read and accepted this list and guarantees compliance with all applicable customs, transport, and safety regulations.

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Thank you for your interest wit Auguste IMS! After your request is submitted, we will review and prepare our session. So please select your preferred date and time to schedule your appointment with ease. 

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