Europe ⇄ Africa Made Simple

Update

Pickup coverage expanding in France, NL & LU. Tell us where you need service.

Europe ↔ Afrique

Europe-Africa Shipping finally Made Simple

From your door to destination, we handle everything to ensure your goods arrive safely. Whether you’re an individual sending parcels to Senegal or a business expanding operations in Africa, Auguste IMS simplifies your shipments.

Secure delivery

Real-time tracking

Customs clearance included

Ready to Ship?

Start your booking in just a few clicks. Secure, simple, reliable.

Waiting for your delivery?

Our Services

Four Expertises, One Trusted Partner

Whether you’re an individual sending parcels or a business managing global trade, Auguste IMS delivers tailored logistics solutions between Africa and Europe. From planning to final delivery, every step is in expert hands.

Parcel and Freight Shipping

From simple family parcels to business containers, we transport your goods safely between Europe and Africa in both directions.

Professional Import-Export

Tailored solutions for your business shipments. Shared or dedicated containers, we adapt to your needs and optimize your transport costs.

Logistics Consulting

Avoid costly import-export mistakes. Process audits, team training, regulatory support: our expertise transforms your challenges into opportunities.

International Relocations

Move between continents with peace of mind. We transport all your memories and furniture as if they were our own, from packing to final delivery.

Reviews

See What Our Customers are Saying

Businesses and individuals choose Auguste IMS for reliability, transparency, and genuine care. From the first booking to final delivery, we stay close to every customer, ensuring smooth logistics across continents.

Professional and reliable service. Our shipments always reach their destination on schedule.

A.B.

Spare Parts Company, Thiès

Outstanding service quality with a professional and highly responsive team. Highly recommended.

K.M.

Business, Brussels

Flawless delivery even to hard-to-reach areas. Exceptional customer service.

B.B.

Individual, Lille

5-star service with an attentive and professional team.

M.O.

Individual, Ghent

Service has been FANTASTIC as always, thanks team!

A.B.

Spare Parts Company, Thiès

You guys are the best! First time anyone has delivered right to my house because access is so difficult.

B.B.

Lille

Mission

Impossible Routes. Real Results.

Every day, we make the impossible possible. Our customers rely on Auguste IMS for concrete results, even on the most complex routes.

Innovative Solutions in Action

During a humanitarian donation delivery in Senegal, our team faced an unexpected challenge: rural roads made impassable by the rainy season prevented any truck access. The client, who had carefully prepared dozens of boxes over several months for schools and orphanages, was distressed by the situation.

Our Approach: Local Expertise

Where other logistics companies would have postponed the delivery, our team immediately leveraged our deep knowledge of Senegalese territory. Within hours, our local teams mobilized traditional village carts, a solution that only our cultural and logistical expertise could reveal. This spontaneous adaptation perfectly illustrates our philosophy: we never settle for "impossible." Our commitment goes far beyond standard shipping. We build bridges where there are none, we find paths where roads end.

The result? Hundreds of children received their donations on time, a grateful client “with stars in their eyes,” and proof that at Auguste IMS, every mission succeeds, regardless of the challenge.

Our Stats

25 years of excellence in numbers

Over two decades of service, we’ve moved thousands of shipments, supported countless families, and helped businesses grow across Europe and West Africa. Here’s what our journey looks like in numbers.

worth of projects realized thanks to your trust
150000
to maintain your connections with Africa
1 Container / 0 Weeks
your smile is our greatest pride
50 %satisfaction
for families and business
0 Countries connected

Delivery Routes

Our Service Areas

For companies, reliable lead times are critical to planning. We provide predictable delivery windows and proactive communication, so your supply chain runs without disruption.

Luxembourg
Belgium
France
Netherlands
Senegal
Guinea
Ivory Coast

Two-way shipments

Africa ⇄ Europe

Europe To Africa

Regular departures between Europe and West Africa ensure your parcels, pallets and vehicles reach their destination safely and on time.

Europe ⇄ Africa

Africa To Europe

Regular departures from Africa guarantee your goods reach Europe within agreed timeframes. Our frequent rotations from Europe ensure reliable transport to Africa.

They Trust Us

Over 15 partner companies accompany us daily. From humanitarian organizations helping those in need, to small businesses like Ba Dental growing thanks to our services. Every success story motivates us to do even better.

Frequently Asked Questions

Find quick answers to the most common questions about shipping, pricing, pickup, delivery, and tracking. If you don’t see your question here, our support team is always ready to help.

How do I book a shipment with Auguste IMS?

You can book directly on our website. Select Book a Shipment, enter your pickup and delivery details, choose your service, and confirm. Once payment is made, you’ll receive a confirmation email with your tracking number.

If you are domiciled outside Europe, you can benefit from VAT refund.

1. When depositing your goods, you must provide the purchase invoice to Auguste IMS.
2. Once your goods leave Europe, we provide you with an export declaration (EXA).
3. You then transmit this document to your supplier, who will process the refund request.

Note: This service is chargeable (€90).

  • A relocation certificate issued by the relevant African embassy (based on a deregistration certificate from your European municipality).
  • A copy of your passport.
  • A detailed and signed inventory of your personal effects.
  • Your new address in the destination country.

You must provide:

  • A residence certificate in the European destination country.
  • An identity document.
  • A detailed inventory of your personal belongings.
  • A document proving your previous settlement (employment contract or utility bills from your African country of origin).

You can pay directly online, securely, by credit card (Visa, Mastercard, and other accepted cards). For customers who order by phone or at physical locations, payment can be made by credit card (contactless or not), bank transfer or cash (up to €2,500 maximum).

Yes. We provide deliveries throughout Senegal, with a supplement depending on the service area.

Yes. We can organize pickup of your parcels in other regions of Belgium, with an additional cost.

On average, the timeframe is 4 weeks from container departure. This timeframe is indicative: it may be slightly shorter or longer depending on logistics conditions.

Yes. You are required to declare the entire contents of your parcels.

The security of your goods is our absolute priority. And if an unforeseen event occurs, you benefit from the protection and guarantees provided in our contracts and insurance.

No worries: we provide all necessary materials to pack and protect your parcels safely. This optional service is available with a supplement, calculated according to the volume to be processed.

Yes. We offer robust drums, specially designed to guarantee protection of your goods throughout transport.

Ecosystem

The Auguste IMS ecosystem

The Auguste IMS ecosystem is a network of partners selected for their reliability and expertise. This synergy allows us to transform every shipment into a success story between Europe and Africa.

Shipments made Simple

Ready to Send Your Parcel?

Book your shipment in just a few clicks. no account required. Transparent pricing, reliable pickup, and secure delivery between Europe and Africa.

Prohibited and Restricted Goods – Auguste IMS

The following items are strictly prohibited from shipment via Auguste IMS, unless otherwise stated with specific prior authorization and official documentation.

1. Food and Agricultural Products
  • Fresh or perishable products not compliant with EU sanitary regulations.
  • Meat, fish, dairy products, and products of animal origin (e.g., honey) without valid Sanitary Certificate and Phytosanitary Certificate issued by competent authorities.
  • Plants, seeds, soil, and plant-based products without a Phytosanitary Certificate.
  • Non-processed meat or fish.
  • Certain fruits, vegetables, and dairy products originating from third countries without proper veterinary certificates.
  • Large quantities of foodstuffs without import licenses.
2. Medicines and Health Products
  • Medicines without a valid prescription, where legally required.
  • Non-authorized or non-licensed medicines (not approved by the European Medicines Agency (EMA) or equivalent body).
  • Counterfeit, falsified, or unregistered medical products.
  • Non-CE compliant health products, cosmetics, and perfumes.
3. Dangerous and Hazardous Materials
  • Explosives, fireworks, ammunition, flares, or related items.
  • Gas cylinders, propane tanks, and compressed gas containers.
  • Flammable or toxic liquids and solids (paints, solvents, chemicals, fuels, adhesives, etc.).
  • Substances containing banned materials (e.g., lead, mercury, asbestos, radioactive elements).
  • Hazardous waste, industrial waste, used batteries, and chemical residues.
  • Corrosive, oxidizing, or infectious substances as defined by ADR/IATA transport regulations.
4. Counterfeit and Intellectual Property Violations
  • Counterfeit branded goods (clothing, accessories, electronics, cosmetics, etc.).
  • Pirated or non-CE compliant electronic devices.
5. Money, Valuables, and Financial Instruments
  • Cash exceeding €10,000 (or equivalent in foreign currency) unless declared to customs with an official declaration form.
  • Precious metals (gold, silver, platinum) and precious stones, unless accompanied by a valid invoice and prior approval.
  • Negotiable instruments such as bearer bonds, checks, and securities, unless specifically authorized.
6. Weapons, Military Equipment, and Explosives
  • Firearms, ammunition, explosives, and war materials without specific government authorization.
  • Replica or deactivated firearms, unless accompanied by required certification.
  • Military-grade equipment subject to export restrictions.
7. Drugs and Illegal Substances
  • Narcotics, drugs, psychotropic substances, and derivatives, regardless of form.
  • Precursors used in the manufacture of narcotics.
8. Environmental and Protected Species
  • Products from protected animal or plant species, in accordance with the CITES Convention.
  • Items made from ivory, tortoise shell, exotic skins, or similar.
  • Endangered species (fauna and flora) and their derivatives.
9. High-Value Shipments
  • Shipments with a declared value exceeding €25,000 without a valid purchase invoice and prior written approval from Auguste IMS.
10. Restricted Items (Require Prior Authorization)
The following items may be shipped only with prior written authorization and relevant permits:
  • Alcohol and tobacco products (subject to duty and excise licenses).
  • Certain electronic equipment (subject to CE and EU compliance standards).
  • Large shipments of food or beverages (subject to import/export licenses).
11. Motorized Vehicles and Engines
  • Vehicles, motorcycles, quads, and similar motorized equipment must be completely emptied of fuel before shipment.
  • The shipper must sign a declaration confirming:
    1. The fuel tank is empty.
    2. No personal belongings are stored inside the vehicle.
    3. The shipper is the legal owner of the vehicle or has written authorization from the owner (power of attorney).
  • Required documents: Vehicle registration certificate (carte grise), owner’s ID, and where applicable, authorization from the legal owner.

Final Disclaimer
  • The customer remains solely responsible for the content of their shipment and the accuracy of the information provided.
  • Auguste IMS reserves the right to refuse, detain, destroy, or hand over to customs any shipment containing prohibited or improperly declared items, without liability for delay, loss, or damages.
  • By validating a shipment, the customer acknowledges having read and accepted this list and guarantees compliance with all applicable customs, transport, and safety regulations.

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Thank you for your interest wit Auguste IMS! After your request is submitted, we will review and prepare our session. So please select your preferred date and time to schedule your appointment with ease. 

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